Social Links On-Demand

Social Links On-Demand is the first Social Intelligence solution for mobile operators available as a fully-managed SaaS.

It combines bundled software, hardware, implementation, customer support, operations and maintenance, with Xtract hosting all operations and infrastructure components. For operators, this means no upfront investment in software licenses or hardware platforms and ultra-fast implementation … and you can be up and running in as little as 45 days.

Key Benefits

Minimum upfront investment
Social Links On-Demand is hosted as a service either at Xtract’s datacenter or locally, meaning no upfront software or hardware investment by the customer.

No operational issues
The only operator interaction with the system is via the user interface. Marketing and analytics departments access Social Intelligence information via an elegant dashboard and all information is kept up to date.

Privacy compliance
All transactions are secure, in line with best practice on data privacy.

Pay-as-you-go
Social Links On-Demand is delivered on a Service Level Agreement that suits your individual business needs, taking into account such parameters as number of subscribers served, data volumes and security level.

Tailored service delivery

Social Links On-Demand is implemented to comply with your specific infrastructure, IT estate and analyst team. Data is delivered automatically with consistently high quality. All data is anonymous and customer transaction results processed as aggregates to comply with data security and privacy regulations. Once the data is delivered and incremental updates are automated, Xtract handles all software configuration, maintenance, version upgrades and other Social Links On-Demand related operations.

Business users such as marketing and campaign managers are provided with a secure browser-based UI to view and construct reports, create Social Links analytics runs, configure and export reports and view network structures and community dynamics.

Analysts and data specialists are provided with both browser based interface and command line tools over a secured connection for module run configuration and results verification.

Custom analytics solutions on demand

We also offer custom analytics software solutions as a service. The benefits and process are similar to those of Social Links-on Demand.

For more information please contact services(at)xtract.com.