Social Links Churn Prevention module provides the necessary tools to reduce churn in both prepaid and postpaid environments. Customer retention campaigns powered by Social Intelligence can be organised to target potential churners at the critical time with personalized offers and channels.
Social Links Churn Prevention module significantly improves prediction accuracy. In a recent project, the customer’s existing, randomly targeted retention campaigns actually resulted in negative revenue impact due to a large number of users taking up the offer who had not been going to churn. Implementing Social Links Churn Prevention module turned the situation around with a positive outcome through a five-fold improvement in prediction accuracy.
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Social Links up and running in 45 days
Case Studies
* Viral Product Launch
* Reducing the Pain of Churn
* Efficiently Acquire New Customers
* Targeted Mobile Advertising
White Papers
* Helping Prepaid Operators
* Using Social Network Insight To Its Full Extent
* Social Revenue
* Brands need People and People Need Brands
